Getting Started with Process Runner DB

Welcome and thank you for selecting Innowera Process Runner DB. This document will provide as a quick reference on following topics:

  • Installing Process Runner DB
  • If you already have Process Runner DB installed (working or expired), you may skip this section and request licenses as described in the 2nd section.

    • Downloading Process Runner DB from the Innowera website

    • If you already have Process Runner DB downloaded earlier, you can skip this step. We highly recommend that if you have an old download copy, you do a fresh download.

    • Installing Process Runner DB on a computer

    • Follow the instruction from the download page. These instructions may tell you to do following:

      • Download Innowera_DB_Set_Up.exe file to your desktop.
      • Run downloaded setup file and follow the wizard to finish the installation.


      • You may use same downloaded setup program to perform installations on multiple computers. There is no need to download the setup program again.
      • If you had previously installed Process Runner DB, setup will automatically upgrade the previously installed Process Runner DB to a new version. If you want to keep the old version of Process Runner DB, simply select a different installation directory and your old version of Process Runner DB will be kept as is.

    • Starting Process Runner DB for first time
      • At the end of the installation, it may automatically start Process Runner DB.
      • Or you may find the Process Runner DB icon on your desktop to start the program.


      • By default, Process Runner DB installs as a demo version and works in limited mode. Once you install a valid license file (see next section), it will function as full product as per your license.
      • If you previously installed Process Runner DB and the license has expired, Process Runner DB may not start and may give you a license expiration screen. See the next section on how to obtain a valid license from Innowera.
      • If you are installing Process Runner DB on a server or virtual system, it may not start. You will need a special license for this type of scenario. Process Runner DB will clearly indicate any such issues.

  • Requesting a license
  • Every customer should request a valid license from Innowera. Only then Process Runner DB will work as desired. If you do not have an appropriate license, Process Runner DB will stop working and will display a license expiration screen.

    Generally the license is tied to a computer’s unique Hardware ID and/or windows (network) user ID. This information should be captured and sent to Innowera from each computer that needs a license.

    Please follow these steps to capture HID and send a license request to Innowera.

    • Start Process Runner DB
    • Go To Help->About and Click the “Copy” button in screen similar to the one below.

    • Click “Copy” again on the prompt. This will place all the required information to clipboard. This is similar to copying by pressing CTRL + C.
    • Write an e-mail to and paste (CTRL + V) this information in the body of the e-mail.
    • Innowera license desk will validate your request and send you the license within 1-2 business days along with instruction on how to install it.