When encountering error message similar to mentioned below, please follow below instructions.
Background Information / Cause:
This error appears when Process Runner DB does not find SAP HANA client 32 bit version installed on the system.
Process Runner DB requires SAP HANA client 32 bit version to connect to SAP HANA database.
You can download SAP HANA client 32 bit installation software from the below link: https://store.sap.com/sap/cpa/ui/resources/store/html/SolutionDetails.html?pid=0000012950&catID=&pcntry=US&sap-language=EN&_cp_id=id-1432811126573-0
- The above download link may be subjected to change at any time without prior notice, in that case look for “SAP HANA Client 32 bit” in search engine.
- You can use SAP HANA Client 32 bit with Process Runner DB even on 64 bit operating system.