Support

Frequently Asked Questions (FAQs)

Some of the frequently asked questions are answered below. Click on them to see the answers.

Process Runner is an automation tool that enables data upload and download between Microsoft Excel and SAP – without writing any code or script.

Why use Process Runner?

Process Runner can eliminate manual data entry or reduce burden on customized ABAP coding to upload or download data to and from SAP.

Who will benefit most from the Process Runner?

Any SAP user who is responsible for maintaining data quality in SAP will benefit. Another type of users are those who need to extract data from SAP on regular basis.

Typically users are:

Data and Process owners in all the SAP modules
SAP data conversion team members
SAP deployment team members
Process Team members
SAP security team members
SAP/IT support members

In contrast, if you are not using SAP or if you are only a casual user then Process Runner will not be very useful.

Does Process Runner work in HR, PP, MM, FI modules? How about other modules?

Yes, Process Runners works in HR, PP, MM, FI, FI-CO, CO-PA and all other modules.

Can Process Runner use Z or Custom transactions? How about custom BAPIs?

Yes, Process Runners can use Z or Custom transactions or custom BAPIs. Process Runner will work the same way as if they were standard transactions or BAPIs.

What is an EShare?

EShare stands for Enterprise Sharing. EShare allows one or more Process Runner users to share, manage and control the Process Runner files. EShare offers many advanced features that traditional network based file share cannot.

EShare is developed by Innowera to boost team productivity by allowing easy sharing and collaborating across your enterprise. EShare is completely optional feature and can be added at any later date.

What is BAPI?

BAPI is SAP terms and stands for Business Application Programming Interface. BAPI is heart of SAP’s Business Framework. It is essentially an API for SAP world which allows other applications (like Process Runner) to talk to business objects and processes stored inside SAP. Here’s link to BAPI Users Guide page on SAP’s website.

Process Runner and competing solutions

What are alternatives to Process Runner?

Alternatives would include manual entry, using ABAP programming, SECATT / CATT / LSMW or another tool like Process Runner.

Why not use some of the alternatives to Process Runner?

Alternative solutions are usually very expensive and does not react as fast as your situation may demand.

For example, if you use manual entry method, it could be expensive, would be extremely slow and will be subject to human errors. Error trapping and correction is also not easy.

ABAP, SECAT, CATT, LSMW - all have some common issues:

ABAP, SECAT, CATT or LSMW are all too technical for most people.
Experts who knows these technologies are usually very expensive, centralized and hard to access or otherwise difficult to reach across organizational boundary.
Even if you manage to get technical resource on your side, you are still dependent on data or process owner, that technical resource, BASIS and change management personnel to work in perfect synchronization before you can really implement the change in productive environment. In short, you are constrained by the release process with these technologies.
Your SAP landscape may be littered with one time use and throw away conversion programs unless you spend additional resources to keep it clean.
Overall (user) action + (SAP) execution time is longer to significantly longer as compared to Process Runner.
These technologies are constantly and significantly changing as SAP release changes.
When something does not work: SAP does not provide direct support. If you have questions or issues, you will be routed to normal OSS support process or will be directed to consulting group. In contrast, we at Innowera will quickly help you to come to the right resolution.

How does Process Runner compare to other third party software in this segment?

We think we are the best. But you have to be the judge. Here’s why we think we are the best.

Process Runner can automate not only SAP Transactions but also BAPI and can use GUI Scripting – only Process Runner allows you to do so.
Process Runner has more features (Parallel Processing, EShare, iBook, etc) to make you even more productive.
Process Runner is simple to use, completely script less and comes in a very modern interface – targeted towards non technical workforce.

We encourage you to bookmark Innowera.com. Find and evaluate other tools so you can see the difference for yourself. We are very certain that you will come back here.

Review why we are better is on this page and see how Process Runner compares to other products in this presentation.

Technical Questions

Which SAP release does Process Runner work on?

Process Runner works on all the SAP releases starting from 4.6c to most recent one i.e. ECC 5 and 6 (as of December 2007)

Do I have to install anything in my SAP system to make Process Runner work?

No, you do not have to install anything in SAP to make Process Runner work. Once you install Process Runner on your desktop, it will work if you have required SAP authorization.

Does Process Runner use SAP security?

Yes. Process Runner cannot overrule SAP security. If you are not authorized to execute something in SAP, you will not be able to execute that function with Process Runner either.

Can Process Runner Transaction do direct table updates?

No. Process Runner Transaction cannot do direct table updates.

How does Process Runner communicate with SAP?

Process Runner makes RFC and GUI Scripting calls to SAP.

Does Process Runner support French, German and other European languages?

Process Runner supports European languages for upload and download operations to and from SAP. However, Process Runner user interface is available only in English(US) at this time.

Does Process Runner support Japanese, Chinese and other far eastern languages?

Process Runner is Unicode aware application. If your SAP server is also Unicode, it will support these languages. However, Process Runner user interface is available only in English(US) at this time.

Pricing

How much does Process Runner cost?

Please contact us at sales@innowera.com for pricing details. While contacting, please provide your full contact information so we can quickly respond back to you. We provide 30 days money back guarantee and usually meet or beat any competitive price.

What is normal Return On Investment (ROI)?

It depends on your use case. Typically investment made in Process Runner licensing is recouped in couple of weeks to less than a year. In some cases it could be as quick as few hours to couple of days. Please contact us and we can help you determine your ROI.

About Innowera

How old is the company?

Innowera was founded in 2007.

Where is Innowera located?

Innowera is located in Las Colinas, Irving, Texas, USA. Address and contact information can be found on contacts page.

Why Innowera?

Innowera is one of the first companies to deliver easy to use Transaction, BAPI and GUI scripting based product targeted to non technical workforce. Innowera founders were also first to deliver SAP transaction automation software back in 2000. We have a proven technical leadership in SAP automation market. Call us and find out how deep our roots are in SAP world. Thanks for stopping by at Innowera.

Need Product Support?

Contact us at:
support@innowera.com

or call us at:
1-214-646-8266 (USA)
1-877-791-3414 (Toll Free)

Frequently Asked Questions (FAQs)

About Process Runner

Process Runner and competing solutions

Technical Questions

Pricing

About Innowera

About Process Runner

Process Runner and competing solutions

Technical Questions

Pricing

About Innowera